Your privacy matters to pk500. This Privacy Policy explains exactly what personal data pk500 collects from Pakistani players, why we collect it, how it is stored and protected, who we share it with, and what rights you have over your own information. We have written this document in plain terms so every player can understand it clearly.
These highlights summarise the core privacy principles at pk500. They are not a substitute for the full policy text below — please read the complete document carefully.
All data transmitted between your device and pk500 is protected using industry-standard TLS encryption. Your CNIC details, banking information, and login credentials are never transmitted in plain text. Sensitive data at rest is encrypted using AES-256, the same standard used by major international banking institutions.
pk500 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your contact details, betting history, and financial records are used exclusively for operating your pk500 account, fulfilling KYC obligations, and improving platform services. Full stop.
pk500 collects only the personal data that is genuinely necessary for account registration, identity verification, payment processing, responsible gaming compliance, and customer support. We do not collect data speculatively or beyond what our stated purposes require.
Pakistani players using pk500 have the right to access, correct, and request deletion of their personal data. You may also object to certain forms of processing and request that we restrict how we use your data. All such requests are handled by our dedicated privacy team within a reasonable timeframe.
pk500 uses cookies and similar tracking technologies only for essential platform functionality, security, fraud prevention, and performance analytics. We do not use third-party advertising cookies to build profiles of your browsing behaviour across other websites. Cookie preferences can be managed within your browser settings.
Financial data relating to your JazzCash, EasyPaisa, Raast, HBL, UBL, and Meezan Bank transactions is processed in accordance with applicable payment security standards. pk500 does not store full payment credentials on its own servers — payment processing is handled by certified third-party payment gateways.
This Privacy Policy applies to all users of the pk500 platform at pk500.pro. By registering an account or using any part of the pk500 service, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this policy, you must not use the pk500 platform.
For the purposes of this Privacy Policy, "pk500", "we", "us", and "our" refers to the operator of the pk500 online casino and sports betting platform accessible at pk500.pro. pk500 is the data controller in respect of the personal data of all registered players and visitors to the pk500 website.
pk500 operates as Pakistan's premier online casino and sports betting platform, providing cricket betting, live casino, slot games, and instant PKR transactions to eligible Pakistani players aged 21 and above. As a data controller, pk500 determines the purposes and means by which your personal data is processed and is responsible for ensuring that such processing is carried out in a lawful and transparent manner.
If you have any questions about this Privacy Policy or about how pk500 handles your personal data, please contact our privacy team at: [email protected]
pk500 collects personal data from you in the following ways: directly from you when you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or interact with the platform; automatically when you use the pk500 website or app; and from third-party service providers such as payment processors and identity verification partners.
When you register a pk500 account, we collect your full legal name, date of birth, Pakistani mobile phone number, email address, and the username and password you create. During KYC verification we additionally collect copies of your CNIC (both sides), a selfie photograph, and proof of payment method ownership where required.
We collect records of all deposits, withdrawals, and gaming transactions made through your pk500 account. This includes transaction amounts in PKR, timestamps, payment method references (e.g., your JazzCash or EasyPaisa mobile number), and transaction status. We do not store full card numbers or complete bank account credentials on our own servers.
We collect data about your gaming and betting activity on pk500, including games played, bet amounts, outcomes, session durations, and responsible gaming tool usage (such as deposit limits set or self-exclusion periods applied).
When you access pk500 via a browser or mobile device, we automatically collect your IP address, browser type and version, operating system, device identifiers, referring URL, and pages visited within the pk500 platform. This data is used for security, fraud prevention, and performance optimisation.
If you contact pk500 customer support via live chat or email, we retain records of those communications including the content of messages and any attachments, for training, quality assurance, and dispute resolution purposes.
Special Category Data: pk500 does not intentionally collect sensitive personal data such as health information, racial or ethnic origin, or political opinions. If you disclose such information incidentally (for example, in a responsible gaming self-assessment), it will be handled with the highest level of care and used only for the specific purpose for which it was shared.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Provided by you |
| Contact Data | Email address, mobile number (JazzCash/EasyPaisa) | Provided by you |
| Financial Data | PKR transaction records, payment method references | Provided by you / payment processors |
| Gaming Data | Bets placed, games played, PSL betting history | Generated automatically |
| Technical Data | IP address, device ID, browser type | Generated automatically |
| Communications Data | Support chat transcripts, email correspondence | Provided by you |
pk500 uses the personal data it collects for the following specific purposes:
pk500 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
pk500 uses cookies and similar technologies (including local storage and session tokens) on its website and platform. Cookies are small text files stored on your device that help pk500 recognise you, maintain your session, and improve your experience.
pk500 does not use third-party advertising cookies or cross-site tracking cookies. You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from using the pk500 platform.
pk500 does not sell your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
International Data Transfers: Some of pk500's technology and service partners may be located outside Pakistan. Where personal data is transferred internationally, pk500 ensures that appropriate safeguards are in place, consistent with applicable data protection principles, to protect your data to the same standard as within Pakistan.
pk500 retains personal data for as long as is necessary for the purposes for which it was collected, subject to the following principles:
When personal data is no longer required, pk500 securely deletes or anonymises it in accordance with its data disposal procedures.
pk500 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure. These measures include:
Notwithstanding these measures, no online platform can guarantee absolute security. In the unlikely event of a data security incident that affects your personal data, pk500 will notify affected players in accordance with applicable incident notification obligations and take immediate steps to contain and remediate the incident.
You also play an important role in protecting your pk500 account. Please use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone. Contact support immediately if you suspect your account has been compromised.
As a pk500 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact pk500 at [email protected] with the subject line "Privacy Rights Request":
pk500 will respond to all valid privacy rights requests within a reasonable timeframe. In certain circumstances, we may be unable to comply with a deletion or restriction request — for example, where retention is required by AML law or where data is necessary to resolve an outstanding dispute. We will always explain the reason if we are unable to fulfil a request in full.
Withdrawing Marketing Consent: If you have previously opted in to receive promotional emails or SMS from pk500, you may withdraw that consent at any time by clicking the unsubscribe link in any marketing message or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal, and does not affect pk500's right to send you service-related account communications.
pk500 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process requires age confirmation, and KYC verification ensures that all active players are of eligible age. If pk500 discovers that personal data has been collected from a person under 21, that account will be immediately closed, the data securely deleted (subject to any legal retention obligations), and any deposits returned.
If you are a parent or guardian and believe that a minor may have accessed or registered on pk500 using false information, please contact us immediately at [email protected] so we can investigate and take appropriate action without delay.
pk500 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or platform features. The date of the most recent update is shown in the "Last Updated" notice at the top of this document.
Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — we will notify registered players by email to the address on file and/or via a prominent notice displayed on the pk500 platform upon next login. For non-material updates, continued use of pk500 following publication of the revised policy constitutes acceptance of those changes.
We encourage you to review this Privacy Policy periodically to stay informed about how pk500 is protecting your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or about the way pk500 handles your personal data, please get in touch using the following channels:
pk500 is committed to resolving all privacy-related enquiries promptly and fairly. If you raise a concern with us and are not satisfied with the outcome of our internal review, you may have the right to escalate the matter to an independent data protection authority or dispute resolution body, details of which will be provided to you upon request.
Reminder: This Privacy Policy was last reviewed and updated in January 2026. Your continued use of pk500 constitutes acceptance of the current version of this policy. Please check this page periodically for the latest version.
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